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claire.parker@t-systems.com
Senior Diversity & Inclusion ManagerBritvic
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Personnel Project Team Assistant, Santander, Milton Keynes

I joined as a Youth Trainee studying towards an NVQ in Business and Administration working in the HR function supporting a project to close a large call centre in Didsbury and opening up a new one in Farnborough. This role involved carrying out all of the administration surrounding redundancy, arranging all of the interviews and selection days and developing all of the scripts for the consultation meetings.

Personnel & Training Assistant, Argos, Milton Keynes

I was responsible for providing HR and Administration assistant to the South East area of the business. I supported a number of HR Managers with things like employee relation cases and recruitment and reward. I supported 3 HR Managers and carried out all of the administration relating to the HR related activities

Deputy HR Administrator, Cable & Wireless, Milton Keynes

Managing the administration process within the recruitment team relating to all offers of employment. Producing offers and contracts of employment. Responding and requesting references. Assisting in interviews, preparation and conduction. Managing medical clearance process for new starters and existing staff Analysing and reporting on new starters. Advising on requirement queries. Liaising with agencies, customers, and managers on a day-to-day basis.

Project Administrator, Cable & Wireless, Milton Keynes

Overseeing the outsource of the telecommunications part of the business to NTL, ensuring the company is split accurately and fairly. Producing regular reports from Access/SAP/Resumix. Liaising on a regular basis with HR consultants and management regarding staff to transfer. Providing advice and guidance to staff regarding the transfer. Production of all confirmation letters/changes/new starters/leavers etc. Liaising with agencies and external service providers on a day to day basis. Advising on recruitment queries.

HR Team Leader, Cable & Wireless, Milton Keynes

Managing the administration process within the recruitment team relating to all offers of employment Producing offers and contracts of employment. Responding and requesting references. Assisting in interviews, preparation and conduction. Managing medical clearance process for new starters and existing staff. Analysing and reporting on new starters. Advising on requirement queries. Liaising with agencies, customers, and managers on a day-to-day basis.

HR Business Partner, Accenture, Milton Keynes

Providing HR support to 5 client groups comprising of Service Management, Customer Contact Centre, IT, Information Services and Executive Support. Specialising in reward & remuneration, executing the annual processes and initiatives relating to reward & remuneration. Managing the relationship with recognised Trade Unions relating to reward & remuneration. Responsible for carrying out Equal Pay Audits across the whole of the business and implementing a detailed 5-year plan to address equal pay issues. Rolling out, analysing and reporting on global surveys. Managing all restructures across each of the business areas from start to finish. Managing redundancy programmes. Managing TUPE deals.

Career break - to have a baby

I gave birth to beautiful baby boys called Sean and Jack Parker.

HR Business Partner, Getronics, Milton Keynes

Supporting over 700 employees across over 5 different business areas, managing senior relationships and developing high-level strategies. Producing and rolling out coaching/training workshops. Managing employee relations i.e. grievances/disciplinaries etc. ensuring compliance with employment laws, ascertain risks. Managing and executing TUPE bids. Working with the bid teams on sales that have a people element. Develop business case and project manage restructures, TUPE work and work with assigned business teams. Manage all HR policy and change e.g. discipline and grievance activity. Co-ordinate successful recruitment activity.

HR Business Partner, T-Systems, Milton Keynes

HR Business partner supporting over 400 employees across 2 different business areas within the technology and delivery function, providing the role of a true HR Business Partner managing senior relationships developing high level strategy. Leading a global Talent Management Programme for over 250,000 employees. Planning & execution a restructure exercise involving a voluntary and compulsory redundancy programmes exiting over 200 heads. Setting up a Diversity community to focus on the gender balance. Planning & execution of a significant make or buy decision for the Company involving a large outsourcing deal to an off-shore provider involving a TUPE transfer.

Head of Diversity & Inclusion, T-Systems, Milton Keynes

Driving all of the D&I and CSR topics across the UK business area striving towards increasing the ratio of diversity and making the UK a great place to work. Championing diversity, inclusion and social and environmental best practice, An innovative culture that embraces change Pride in strong leadership, collaboration and open and honest communication.

Senior Diversity & Inclusion Manager
Britvic

Driving all of the D&I and Wellbeing topics across the business striving towards increasing the ratio of diversity and making Britvic a great place to work. Championing diversity, inclusion and wellbeing best practice, An innovative culture that embraces change Pride in strong leadership, collaboration and open and honest communication.

Working within Diversity & Inclusion as I feel like I am able to add value to the business and make a difference

I am a very passionate, driven and ambitious woman. I am a mother of 2 beautiful boys aged 8 and 11 and a wife to a very loving husband who I met when I was just 17 and have been very happily married ever since.

I am a full-time working mother who is very passionate that you can work full-time and raise a family and succeed at both. It takes courage, belief, hard work and determination.

I would love to see more young girls considering a career in STEM as it is a fantastic field and will be so much more successful if there is a mix of men and women in these fields.

English
Recruitment and human resources HR

By working my way through the ranks of HR it has given me a great foundation in terms of analytical skills and a greater understanding of employment law to help me in my day to day work.

My Education
CIPD (Postgraduate Certificate)
CIPD
Luton University
Business Studies, Drama, English Language, Mathematics, Religious Studies, RE
St Pauls Catholic School, Buckingham

I loved Drama, Religious Studies and English language as I was interested in learning about other people.

More about me

Communication skills
Empathy
Attention to detail
Influencing skills
Stakeholder Management

Through networking
Role modelling
eLearning courses
Coaching

I knew I wanted to work with people but never considered HR but as soon as I started my first role in HR I realised it was the area for me. Originally I considered becoming a primary school teacher.

Look at other career opportunities in more detail and try to experience more. Have more confidence to speak up for myself.

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