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Harriet Inskip
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Head of Customer, GatwickBritish Airways, Uxbridge
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Leaders for Business Graduate Scheme, British Airways

Graduate development programme consisting of 3 placements around the business in different roles. 1 - Section Manager Ground Transport Services - managing a team of bus drivers (approximately 300 in total) on the day to manage our operation at Heathrow coaching our crew and customers around the airport. 2 - Salesforce Effectiveness Lead - leading a project to roll out a new selling system and new ways of working to our Sales forces across Asia, The Pacific and Africa 3 - Communications Executive - Working in the internal communications team across the company to deliver various communications projects to colleagues across BA.

Airport Manager Edinburgh

Managing BA operations and colleagues at Edinburgh Airport.

Partnerships Manager Gatwick

Managing all supplier relationships at Gatwick including Catering, Ground Handling, Cleaning.

Head of Terminal Move

Responsible for moving BA's whole Gatwick operation from the North to the South Terminal at Gatwick, working with Gatwick Airport and other airlines to coordinate the move.

Head of Cabin Crew, Gatwick

Managing a base of approximately 1800 cabin crew at Gatwick, flying short and long-haul services.

Onboard Product Manager, Gatwick

Managing our catering and products selection and delivery for our Gatwick base

Head of Customer, Gatwick
British Airways, Uxbridge

Heading up the customer experience at Gatwick for BA. Including managing Cabin Crew, check-in/ground-based colleagues, onboard catering and products, training, resourcing and proposition.

Air Transport
My Education
Business Management (Degree with Honours (BA Hons))
Buckinghamshire Chilterns University
Chalfont Saint Giles, England
Geography, Sociology
Windsor Girls School, Windsor, Canada
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