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Infrastructure Demand ManagerArgos
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Consultancies Clerk, The Open University

Admin of the contractor and Worldwide payrolls for The Open University

Finance Clerk, The Open University

Managing licensing and compliance issues for the purchase and use of laboratory consumables and equipment for the Department of Life Sciences.

Management of the Departmental non-staff budget.

Deanery Assistant (Finance), The Open University

Contract management for all non-staff contractors and consultants in the Faculty of Arts.

Receptionist, Milton Keynes Veterinary Group

Something of a career break for me, after a redundancy. This enabled me to spend my time doing something I enjoyed, and was passionate about whilst I reflected on my career so far, and decided what to do next!

PMO Analyst (IT), Home Retail Group

Liaising with key stakeholders to identify reporting requirements, and developing reports using Cognos Report Studio.
Building and maintaining strong relationships within IT and across the business in order to provide support to project and portfolio teams.
Assisting with the development and implementation of the Daptiv PPM tool.

Capacity and Change Analyst - IT Infrastructure, Argos

Managing the reporting portfolio for the IT Infrastructure team, and developing a Capacity Management Tool using Daptiv PPM.

Infrastructure Demand Manager
Argos

I have developed, maintained and evolved an application which underpins the management and resource allocation for a £15m Infrastructure Portfolio within Argos.

My current job is my favourite, due to it's complexity, and centrality within the Infrastructure team. The tool and processes which I have worked hard to develop and manage, underpin our Infrastructure delivery model.

Like most young people, I didn't know what I wanted to do with my life and instead of going to University, headed out into the scary world of work at 18! Within a few years I had found my focus, and worked extremely hard, making the long term commitment to part-time study with The Open University. Six years later, I finally obtained my degree! At the age of 31, I finally found the world of IT and realized this is where I was supposed to be all along. Don't be afraid to take the path that is best for you, and not the path that everyone else wants you to take...you will find your own way, in your own way!

Milton Keynes
English
Information technology IT / ICT
My Education
BSc Hons (Open)
The Open University
Milton Keynes, United Kingdom
Art, Biology, Chemistry, Design and technology, English Language, English Literature, French, History, Mathematics, Media Studies, Psychology, Humanities , Textiles
Denbigh School

Loved Psychology! Understanding people, their drives and behavior.

Disliked French...foreign languages has never been my strength!

More about me

Building and maintaining relationships is key for co-operative and successful working, so communicating effectively is crucial. Soft skills such as empathy and emotional intelligence are also useful.

Attention to detail is an important skill when working with large amounts of data, as well as developing your analytical skills.

The ITIL (IT Infrastructure Library) qualifications are extremely useful for working in an Infrastructure or Service Operations environment, especially if this is an area which is relatively new to you. This will help you to understand where you fit into the bigger picture, as well as the reasoning behind processes and frameworks.

I always wanted to be a teacher...I had a place at University to study Early Years Education with Qualified Teacher Status. I deferred for a year when I realized that I wasn't ready, and then never went at all!

I realized that I had chosen a path which didn't suit my strengths, and I wasn't sure what I wanted to do. In the end I completed my degree with The Open University over a six year period, whilst working full time!!

Have more faith in myself to make the right decisions for me, rather than doing what everyone else thought I should be doing.

 
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